A cleaning company that is all about you

 


  

"I started cleancorp in 1996 because I realised there wasn't anything like us in the market - a cleaning company that aimed to not only meet but to EXCEED our client's expectations, established on building long-lasting, successful working relationships. In short our clients must place a great deal of trust in us so as a commercial cleaning and home cleaning company our clients must also become our friends. That's why we focused on developing our cleaning business on the same foundations as you would build a friendship - trust, honesty, integrity and always going the extra mile even when we don't have to. We have built our reputation by focusing on what is truly important to our business -YOU. As a customer-focused business our aim is to provide you with a unique and also incredibly personal experience focusing on finding the right cleaning solution for your needs and then delivering a consistent high standard of service no matter whether you require office cleaning, home cleaning, carpet cleaning, laundry or pest control.
We also like to look after our friends the best we can so that's why we offer competitive rates without compromising the quality of our cleaning services. In every aspect of our business we strive to earn and keep the trust our customers give to us when they choose cleancorp as their cleaning company.
I am passionate about delivering an outstanding experience to our clients and invite you to join us on our journey to become not necessarily the biggest cleaning company in Auckland but more importantly the BEST."

Yolande Ellis, cleancorp founder and director

 

Why cleancorp?

 Our business structure supports your business. We provide professional, quality cleaning services to the market via highly committed franchises, management and support office team. All our franchisees carry Public Liability Cover.

  • We value you. Long-term relationships with our clients are a high priority. 
  • We want to do our best to deliver what you need. We have a Customer Care Program that monitors the health of our customer relationship and feedback. 
  • We value your time. We respond to customer feedback and concerns efficiently and effectively. 
  • We only choose the best staff. We have committed franchisees who have vested interest in the company. 
  • Your security is a priority. Franchisees sign confidentiality agreements and are security checked. All franchisees wear cleancorp uniform and photo identification.

  • You deserve the best. We deliver excellent service with regular on site inspections. We make regular follow up calls to ensure you are happy.

 

Don't just believe what we say - check out how people just like you have found our cleaning services.  We have asked real people what the benefits are using cleancorp read more


How to choose a cleaning company?

 When you select a commercial cleaning or home cleaning company you are handing over the keys to your home or business. It is essential to choose a cleaning company that you can trust. Here are ten important questions to ask a cleaning company before you decide to entrust your cleaning to them. 

  1. How long has the cleaning company been in business?

  2. Does the cleaning company willingly provide you with references that will prove their track record?

  3. Is the cleaning company staff and franchisees trained and knowledgeable in the field? Is training continuous?

  4. Does the cleaning company employ quality control practices in their operations?

  5. What happens if you need to make contact with the cleaning company?

  6. Does the cleaning company have systems in place to put things right if anything does go wrong?

  7. How flexible is the cleaning company if your cleaning requirements change?

  8. How do they protect your possessions and security? Do they hold Public Liability Cover?

  9. Does the cleaning company protect the health of its workers and you by using eco friendly cleaning products?

  10. Are the business practises sustainable and kind to the environment?