FAQ's

All Commercial Franchisee




Not usually, as we generally take care of this for you.

No, this is part of your cleaning contract with us. Only consumables such as toilet paper, hand towels etc. are additional. They can be purchased through us and charged at an extra cost on your monthly bill.

Yes, we are a TFM (total facilities management) company and can also offer additional services. This includes carpet and upholstery cleaning, stripping, sealing and polishing of floors, buffing and scrubbing, internal and external window cleaning and building washes.

We can invoice in various ways; however, our regular customers are invoiced monthly, and payments are usually due the following month on the 20th.

One of our consultants will discuss your expectations, priorities and budget with you. They will measure the square metre area of the space to be cleaned and review the condition and layout of your premises. Using this information, our consultant will create a proposal for you.

There are a few factors that determine the price of office cleaning. These include the size of your facility, frequency of service, complexity, building layout and your specific cleaning needs. A basic service for a small office once or twice a week can start from as little as $250.00 + GST per month depending on the requirements above.

Your premises will be cleaned by one of our Franchisees who are owner-operators, have all been security checked, and are NZQA qualified with level 1 and 2 for cleaning. All Franchisees are accompanied on-site on the first clean by one of our head office Operations Managers who will take them through the customer’s specific cleaning specifications. They remain on site until they are satisfied that customer expectations have been met.