What to expect from Cleancorp

Our proven operational methodology ensures that we provide the best possible service to our clients, including a robust implementation process, communication system and service delivery audits.

Skills and Training

We have three highly experienced Operations Managers. They have 10 or more years of service industry experience and hold both the NZQA Assessor certification and NZQA level 2 Certificate in Cleaning and Caretaking. They utilise their skills and qualifications to mentor and coach Franchisees. All Franchisees hold the NZQA Level 2 Certification in Cleaning and Caretaking.

Quality Systems

Quality audit results are kept within our purpose-built CRM system which is consistently monitored by our Operations and Admin team to ensure compliance.

Service Delivery

Our cleaning methodology has been developed to consistently achieve the highest standard of cleanliness and disinfection. We are constantly researching new cleaning techniques to improve on this methodology.


What to expect from us

Getting started

  • Request a quote online
  • Within 24 hours we’ll book a 20-minute onsite visit
  • Within 72 hours you’ll receive a quote, which includes our no corners cut guarantee - read more
  • Accept your quote online
  • Choose your start date


  • On-site induction
  • Meet your Cleancorp team (Cleaners & Operations Manager)
  • Room by room site walk-through
  • Secure access arranged for your cleaners

Cleaning and servicing

  • High-quality onsite clean & support
  • Your friendly cleaners are on site at agreed times, cleaning to consistently high standards
  • Monthly performance audits proactively spot any improvement areas
  • Concerns can be raised with your Operation Manager for resolution within 48 hours
  • Monthly invoicing as agreed

Add specialised services through your Operation Manager, for example: Carpet Cleaning, Spring Cleaning or Strip and Polish. More services are available here 

What our clients say

"If you have a system where you receive nominations for employees of the month I would definitely recommend Illa & Arwin. They do a great job with the cleaning and they are always on time. However what stands out with them is their fantastic attitude, they are always smiling, gracious, happy and a pleasure to have around. This goes above and beyond expected service. It is always lovely to see them when they visit us on Fridays."

- Suzanne Gillespie, Transworks

“Just wanted to let you know that we are really appreciating Anand and his conscientious attention to the cleaning of our building. Staff from upstairs have taken the time to tell me what a great job he is doing, and downstairs we have all noticed the new high level of service. Not only is he thorough and helpful and understanding, we have also noticed that he does all his work with a smile for everyone here and we enjoy seeing him. It has only emphasised to us what crap cleaners we had before Anand. Please pass on our compliments.”

- Pania Brown, UMR Research Limited