Skills and Training We have three highly experienced Operations Managers. They have 10 or more years of service industry experience and hold both the NZQA Assessor certification and NZQA level 2 Certificate in Cleaning and Caretaking. They utilise their skills and qualifications to mentor and coach Franchisees. All Franchisees hold the NZQA Level 2 Certification in Cleaning and Caretaking.
Quality Systems Quality audit results are kept within our purpose-built CRM system which is consistently monitored by our Operations and Admin team to ensure compliance.
Service Delivery Our cleaning methodology has been developed to consistently achieve the highest standard of cleanliness and disinfection. We are constantly researching new cleaning techniques to improve on this methodology.
Getting started Request a quote online Within 24 hours we’ll book a 20-minute onsite visit Within 72 hours you’ll receive a quote, which includes our no corners cut guarantee - read more Accept your quote online Choose your start date
Onboarding On-site induction Meet your Cleancorp team (Cleaners & Operations Manager) Room by room site walk-through Secure access arranged for your cleaners
Cleaning and servicing High-quality onsite clean & support Your friendly cleaners are on site at agreed times, cleaning to consistently high standards Monthly performance audits proactively spot any improvement areas Concerns can be raised with your Operation Manager for resolution within 48 hours Monthly invoicing as agreed Add specialised services through your Operation Manager, for example: Carpet Cleaning, Spring Cleaning or Strip and Polish. More services are available here